Shipping policy
Shipping Policy
At PS Trade Solutions LLC, we are committed to delivering your orders quickly, safely, and efficiently. Below are the terms and conditions that constitute our Shipping Policy for orders within the United States:
- Order Processing Time: All orders are processed and prepared within 1 to 2 business days (excluding weekends and holidays) after receiving your payment confirmation. You will receive a notification once your order has shipped.
- Estimated Delivery Times: Standard shipping for domestic orders typically takes 3 to 7 business days, depending on your location.
- Shipping Rates: Shipping charges for your order will be calculated based on package weight and destination. The exact shipping cost will be automatically displayed at checkout before you finalize your purchase.
- Order Tracking: Once your package is handed over to the carrier, we will automatically send you an email containing your Tracking Number so you can monitor your delivery status in real-time.
- Delays and Liability: PS Trade Solutions LLC is not liable for shipping delays caused by severe weather conditions, carrier operational issues (such as USPS, UPS, or FedEx), or incorrect/incomplete shipping addresses provided by the customer.
- Lost or Damaged Packages: If your tracking information shows "Delivered" but you have not received your package, or if it arrives damaged, please contact us immediately so we can assist you in filing a claim with the shipping carrier.